Comcast sucks.

Here's why:

I've had to schedule four appointments for a tech to come replace my cable modem, because they flaked the first three times with no call or notice.

The fourth appointment was "scheduled," but when I called the day before to confirm, it didn't exist. Good thing I called.

Everytime I call 1-800-COMCAST, I find myself having to explain my problem to three different people before actually getting help. To some of the execs at Comcast, you may want to implement a little something called CRM. You probably covered it in one of the MBA classes you slept through.

After finally getting my fourth appointment scheduled, I noticed that my HD channels were also cutting in and out. I called again, hoping to have both problems addressed at the same time when the tech came. No such luck. They told me that they'd have to schedule yet another appointment for that, as it seems the techs are not cross-product trained. I asked if they could assign a "multi-talented" tech to this job. Should be interesting. Maybe he'll flake too!

And on a completely random note,

has anyone tried this drink? Good stuff. Picked some up at HanKook market last weekend. It has little chewy pieces of Aloe in it. Give it a shot.